Privacy & Legal
Understanding how we protect your data, ensure compliance, and maintain the highest standards of transparency and security.
On This Page
Introduction
Scaval ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Legal policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our platform, you agree to the collection and use of information in accordance with this policy. We are dedicated to maintaining the highest standards of data protection and transparency in all our operations.
🔒 Our Commitment
We adhere to international data protection standards, including GDPR, CCPA, and other applicable privacy regulations. Your trust is our priority.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Register an account - Name, email address, phone number, username, and password
- Complete your farmer profile - Farm location, size, production data, and other agricultural information
- Make transactions - Payment information, trading history, and financial data
- Contact us - Name, email, and any information you provide in your communications
- Participate in surveys - Feedback, preferences, and demographic information
Automatically Collected Information
When you visit our platform, we automatically collect:
- Device Information - IP address, browser type, operating system, and device identifiers
- Usage Data - Pages visited, time spent, clicks, and navigation patterns
- Location Data - Approximate geographic location based on your IP address
- Cookies - Small text files stored on your device (see our Cookies Policy)
Information from Third Parties
We may receive information about you from third-party sources, including:
- Verification services for compliance checks
- Partners and affiliates (with your consent)
- Publicly available information
How We Use Your Data
We use your information for the following purposes:
- Service Delivery - To provide, maintain, and improve our trading platform and services
- Personalization - To customize your experience and provide relevant content
- Communication - To send updates, notifications, and important information
- Security - To detect, prevent, and address technical issues and security risks
- Compliance - To meet regulatory and legal obligations
- Analytics - To understand how users interact with our platform
- Research - To develop new features and improve existing services
📊 Data-Driven Decisions
We use aggregated, anonymized data to identify trends in cocoa production, market dynamics, and sustainability metrics. This helps us provide better insights and services to our community.
Data Sharing
We may share your information in the following circumstances:
- Service Providers - With trusted third parties who assist us in operating our platform
- Legal Requirements - When required by law or to protect our rights
- Business Transfers - In connection with a merger, acquisition, or sale of assets
- With Your Consent - When you have given us explicit permission
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
Data Security
We implement robust security measures to protect your information:
- Encryption - All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- Access Control - Strict access controls and authentication protocols
- Monitoring - Continuous monitoring for security threats and vulnerabilities
- Regular Audits - Independent security assessments and audits
- Incident Response - Established procedures for data breach response
🛡️ Our Security Pledge
We are committed to maintaining the highest standards of data security. Our platform is built with security at its core, ensuring your information is always protected.
Your Rights
You have the following rights regarding your personal data:
- Access - Request a copy of your personal data
- Correction - Request corrections to inaccurate or incomplete data
- Deletion - Request deletion of your personal data
- Restriction - Request restriction of data processing
- Portability - Request transfer of your data to another service
- Objection - Object to data processing for specific purposes
- Withdraw Consent - Withdraw consent for data processing
To exercise any of these rights, please contact us.
Regulatory Compliance
We comply with the following regulatory frameworks:
GDPR
General Data Protection Regulation (EU)
CompliantCCPA
California Consumer Privacy Act
CompliantPIPL
Personal Information Protection Law (China)
CompliantISO 27001
Information Security Management
CertifiedContact Us
If you have any questions about this Privacy & Legal policy, please contact us:
📬 Data Protection Officer
Our Data Protection Officer is available to address any privacy concerns. You can reach them at dpo@scaval.com.